Oc2Tech IT Solutions
Oc2Tech IT Solutions Details
Contact Person: Rohan Ellis Or Colleen
Website: http://www.oc2tech.co.za
Email: accounts@star.tech
Cell Number: 082 784 1199
Telephone Number: 087 170 0430
Fax Number: 086 560 5454
Fax Number: 086 560 5454
Address: 15 Bashee Street, Vereeniging, Gauteng.
Located in: Vereeniging
Description
Oc2Tech IT Solutions was founded in 2009, with corporate background Oc2Tech IT Solutions provides, IT Management, Email Management, IT Data Security Solutions as well as multiple IT services, providing Information Communication Technology Solutions with the highest product quality. The business environment can be quite competitive but at Oc2Tech IT Solutions we provide the required IT Security Solutions to our clients and act as the foundation to their businesses as they flourish. Oc2Tech IT Solutions provides not only the latest IT Security but also excellent IT Services and Maintenance, built up by Information Security, Email Management, IT Monitoring and expert support. We provide a piece of mind with added reliability to exceed our client’s expectations. With a variety of guaranteed quality products we provide our customers with the Technical Innovation Solutions they require and deserve. We trust our products to provide state of the art security and leading edge monitoring technologies. At Oc2Tech IT Solutions our experienced personnel are motivated to provide you with innovative solutions and the highest service levels Our Email Management and IT Data Security Solutions we equipped our clients with provides them with the peace of mind of secure electronic information and the knowledge of what is happening in the IT cloud of their company by advanced network monitoring. Most importantly Oc2Tech IT Solutions will tailor the Data Security Solution not to only meet the customer’s specifications but also to provide the peace of mind with added reliability and monitoring. Once our solution is in place Oc2Tech IT Solutions will demonstrate its committed and professional support structure. We at Oc2Tech IT Solutions trust our it products in order to provide state of the art and leading edge technologies from manufactures such as: Dell, Mecer, Asus, Sony, Epson, Samsung, LG, Acer, Brother, D-Link, Duxbury, EPSON, HP, Microsoft, Meissner, MicroTik, Netgear, Prestige, Siemens and Toshiba to name a few. With the verity of guaranteed quality products, we can provide our customers with the technical innovations solutions, they require and deserves. Oc2Tech IT Solutions personnel are motivated to provide you with innovative security solutions with the highest service levels. With 20 years in the IT Industry we provide the knowledge and experience to supply state of the art IT Security Solutions and Email Management solution to suit our clients’ specific requirements. With our ability to fully understand our client’s needs, we can provide the appropriate IT Security Solutions to promote business benefits in the shortest possible time.
Services
Managed Services Support Managed Services. Oc2Tech IT Solutions Managed Services believe in Proactive Preventative Monitoring and Maintenance. Our Proactive Preventative Monitoring and Maintenance (PPM&M) IT support system utilizes market leading IT Management software to allow us to monitor your systems on an on-going basis, and manage any issues before they evolve in to problems. We have invested heavily in this area of our business, and are able to provide support for laptops, personal computers (PCs), servers, tablets, phones and an array of other devices including a wide array of specialist and niche technologies. We utilize a number of methods for Managed Services to ensure that your IT systems are running efficiently and effectively: PPM&M : Features and Benefits [symple_toggle title=”Lead Consultants/engineers Approach:” state=”closed”]Oc2Tech IT Solutions provide a Lead Consultantengineer for the Managed Services clients. This means that for the life of the contract, you will have a dedicated account consultants/engineers with full knowledge of your sites IT and business procedure. The lead consultants/engineers will document site data and also share this knowledge with at least one other member of our team (the secondary consultants/engineers) to ensure that Oc2Tech IT Solutions will always be able assist with support queries, issues or emergencies effectively.[/symple_toggle] [symple_toggle title=”Remote IT Monitoring and Management System:” state=”closed”]Our remote IT Managed Services is a Proactive Preventative approach which monitors your Server and Workstations on a real-time basis, measuring CPU and RAMM usage, hard drive space, network uptime and other key metrics. Managed Services allows our consultants/engineers s to identify potential issues early through the automatic alert and warnings when status rules are triggered. With the information reaching us before an issue can occur, Oc2Tech IT Solutions can prevent it escalating into a problem and cause downtime – keeping your employees productive – so invest in uptime.[/symple_toggle] [symple_toggle title=”Software Maintenance: ” state=”closed”]All Software update are approved by Oc2Tech IT Solution bi weekly as they are published. These updates are then downloaded by your local server, or assigned PC to download. All workstations are alerted of the update approval and downloaded packages. This saves you bandwidth that would have been used by each workstation downloading each package on their own.[/symple_toggle] [symple_toggle title=”Client Portal:” state=”closed”] Oc2Tech IT Solutions have a state of the art help desk system that assigned users can login, create tickets, check status and progress of tickets. This allows us to assign tickets to the earliest available Consultantengineer to respond and assist at earliest time.[/symple_toggle] [symple_toggle title=”Improve Uptime:” state=”closed”] Proactive Preventative Maintenance IT Managed Services from Oc2Tech IT Solutions will improve your IT system up time by having problems resolved before downtime can occur. Oc2Tech IT Solutions can schedule a suitable time to rectify the early warnings. This ensures that you network runs stable during critical business hours.[/symple_toggle] [symple_toggle title=”Proactive Preventative Maintenance:” state=”closed”] Oc2Tech IT Solutions perform IT Managed Services behind the scene to allow your employees to be able to work while critical site maintenance are done to prevent major failures and downtime. Weekly Maintenance for Managed Services include action like: System Restore Point Flush DNS Resolver Cash Clear Internet Explorer Temp Files Clear User Temp Folders Windows Disk Clean-up Check Disk System Drive Defragment of all drives
